About the job
Function Of The Job

To monitor store locations to detect, investigate and resolve internal and external situations and circumstances that could lead to or result in losses to the company.

Interaction

Reports directly to Loss Prevention District Manager
Extensive interaction within Loss Prevention and Store Operations
Frequent interaction with Law Enforcement and court system
Frequent interaction with customers and store personnel

Summary Of Responsibilities

Monitors for indicators of theft, investigates, documents, and reports findings and ensures resolutions per policy and procedure
Conduct surveillance as required
Review store media for discrepancies and document and report findings
Extensive use of analog and digital video recording equipment in conjunction with company media
Enforce company policy by reporting any violation or intent to violate any company policy, local, state, or federal law
Appear in court to testify on behalf of the company as required

Physical Demands

Must have adequate vision, speech, hearing and physical ability to perform essential job functions, with or without reasonable accommodations
Must have full hand and arm usage to operate equipment, such as CCTV cameras, computer, handcuffs and writing instruments
Must have full body rotation and movement enabling responsive action during apprehensions
Must have ability to climb ladders
Must be able to lift and carry a minimum of 50 pounds with little or no difficulty
Must have excellent written and verbal skills to accurately record incident report details and circumstances
Must be able to stand and sit for extended periods of time
Must have the ability to defend self and apprehend shoplifters
Must have the ability to interview internal and external subjects by either detained or scheduled encounters
Must have the ability to drive between stores within a district

Qualifications

Must have a High School Diploma or equivalent
Must demonstrate sound decision making and judgment and be able to remain calm in stressful or critical situations
Fluent in English
Basic computer skills
Must be able to work both alone and in team situations
Must be able to work weekends and nights as required
Must be able to maintain minimum 40 hours per week
Some vacation restrictions apply during peak business
Must possess and maintain a valid driver’s license in the state of residence
Must successfully complete a background screening that may include verification of employment, motor vehicle and driving records, and drug screen