About:

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our stores and outlets, to our newest small store concept, Bloomie’s—everyone plays a critical role in bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion.  Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview:

The responsibility of the Assistant Asset Protection Manager (AAPM) is to support their store’s business plan and the direction of Corporate Asset Protection by providing leadership, expertise, and training to their store family in their assigned areas within the AP Program for that location.  Actions are targeted at reduction of inventory shortage and controllable losses. This may include but is not limited to managing the internal and/or external theft programs as well as the Shortage Awareness Program within the store. The AAPM may also be assigned responsibility for managing the Safety Program and maintaining a safe work environment for all within their assigned store. The AAPM should be able to seamlessly fill into the Asset Protection Manager's (APM) role in the APMs absence. 

Essential Functions:

• Leadership - manages and communicates the overall AP effort and shortage reduction within store.  Develop and execute AP plans and shortage programs in partnership with APM/Trade AP Leader.


• Supervision and Development - administering and enforcing the policies and standards of the company, recruitment and hiring of asset protection associates, training, and development of staff on core responsibilities; job performance counseling; leading process of shortage plans and ensuring they are actionable, measurable, and impact the shortage bottom line.


• Developing Partnerships - developing an open line of communication with both AP and store associates, central and corporate executives; build positive business relationships.


• In partnership with store leadership and direct supervisor/APM, drive company shortage action plan and store-specific shortage reduction strategies across sales and support teams. Identify and communicate shortage related risks due to non-compliance with outbound/inbound receiving/ COT/NCTs/RTVs/Damages/CDTs standards.


• When assigned, manage audit program for compliance across all operational/merchandise security standards including cash office, fine jewelry and receiving. In partnership with store leadership, own/influence any changes required to meet standards.


• Educate and execute emergency preparedness/physical security for associates and customers.


• When assigned, develop store’s safety culture and drive program compliance. Train and coach AP staff to execute all components of Safety Program and complete detailed analysis of all customer/employee accidents, addressing causes and avoiding repetition of the incidents.  Provide a safe environment for customers and associates.


• Build awareness of theft and fraud mitigation strategies across the selling and support teams.


• Responsible for administering/enforcing AP policies/standards.  Responsible for immediately reporting all non-productive detainments to their Trade Area AP, and if not available, the appropriate Central AP partner, i.e., Senior Manager of AP Operations.


• In partnership and with direction from AP leadership/Central AP investigate and resolve internal theft cases.


• Administration & Technical Skills – when assigned, responsible for internal investigations and external case management; testify in civil and criminal court proceedings, maintaining and adhering to payroll, expense and capital budgets; effectively handle multiple tasks and projects.


• Network with local law enforcement, mall management, other retailers, and legal counsel.

Qualifications:

Bachelor's Degree from a 4-year college or university

3-5 years related experience

Other Skills:

• Working knowledge of the physical security aspects of the job including alarms, EAS, CCTV, and lock and key


• Ability to make solid business decisions, make recommendations and implement necessary changes


• Highly organized and ability to adapt quickly to changing priorities


• Must be a team player

Competencies:

• Strong organizational and time management skills


• Able to multi-task in a fast-paced environment, strong sense of urgency


• Able to work a flexible schedule based on department and store/company needs.  Regular, dependable attendance and punctuality required


• Able to work independently

Physical Requirements:

• Requires periods of walking, standing, hearing, talking, reaching with extended arms, kneeling, crouching, and climbing ladders


• Frequent use of computers and other office equipment


• Requires close vision, color vision, and ability to adjust focus


• Frequently lift/move up to 25 lbs.