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WHO WE ARE
Gap Inc. is a leading international specialty retailer with four distinct Gap, Banana Republic, Old Navy and Forth & Towne. Our brands offer a broad range of apparel and accessories for women, men, kids and baby, plus shoes and intimates.
We have headquarters in the San Francisco Bay Area, corporate services in Albuquerque and product development in New York City. Together with distribution operations and offices around the world which coordinate sourcing activities, store operations and supply logistics we support our websites and more than 4,000 Gap, Banana Republic, Old Navy and Outlet stores internationally.
The Loss Prevention Agent’s primary responsibilities are to apply safety policies to all store associates and customers; assist store personnel with any safety issues i.e. confrontations and shoplifter apprehensions; and recover assets and/or make safe apprehensions when theft has clearly been established. Under the direction of Loss Prevention Managers, Agents are also responsible for the timely training of all new hires on loss prevention policies and procedures.
JOB RESPONSIBILITIES:
- Contribute to overall shortage reduction
- Recover assets and or make safe apprehensions
- Ensure compliance with company apprehension guidelines
- Audit compliance to physical security standards (EAS, leather locks, doors, etc.)
- Assist with internal investigations at the direction of the LPM/RLPM
- Under direction of Loss Prevention Manager, train new associates on LP standards and policies
- Participate in storewide meetings
- Maintain awareness by promoting available resources (hotline).
- Have a thorough understanding of the Code Adam procedure, and assist in training store personnel
- Under the direction of Loss Prevention Manager, train associates on proper emergency procedures (evacuation, bomb threat, etc.)
- Serve as support to store management to ensure safe work environment (aggressive customers or workplace violence)
- Audit compliance to store security standards (exits, alarm tests, equipment)
MINIMUM QUALIFICATIONS:
- Good verbal and written communication skills.
- Must be able to communicate with all levels of staff and management.
- Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines.
- Possesses general operating knowledge of retail security camera equipment.
- High School graduate or equivalent.
- 1-2 year’s retail experience preferred.
- State Security Guard certification preferred where applicable.
- Ability to work nights and weekends appropriate to retail business needs.
- Must be able to stand/walk sales floor for entire scheduled shift.
- Must be able to lift and carry 20 pounds.
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| To apply for this position please go to http://gapinc.taleo.net/careersection/10041/jobdetail.ftl?lang=en&job=011XE.
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