careers.homedepot.com/lp
A keen eye for detail.
An understanding of human nature.
A cool head under pressure.
Sound like you?
We are adding Loss Prevention teams in stores nationwide. The core role of the Loss Prevention Team is:
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to develop and execute programs, processes and systems that proactively address all the issues of shrink impacting our stores
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focus on theft, fraud and operational accountability
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develop and recruit talented and diverse associates
The Loss Prevention Team has a key objective to develop great leaders by creating an environment that fosters education, promotes self-development and provides world class learning. By partnering with the store, LP ensures A+ execution of all processes and systems to decrease Home Depot's exposure to shrink.
In addition, ideal candidates will be competent in the use of retail CCTV systems, understand external/internal theft surveillance and apprehension methodologies, possess excellent analytical skills, as well as strong verbal and written communication skills. A bachelor's degree is preferred but not required.
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Loss Prevention Investigators (LPIs) are primarily responsible for monitoring and controlling external theft, identifying and resolving operational deficiencies and ensuring the physical security of an assigned Home Depot location. LPIs must be able to build partnerships, work cross functionally and communicate effectively both verbally and written. Key responsibilities include: detaining and interviewing persons apprehended for shoplifting in accordance with local laws and company procedures, ensuring the physical security of the store, auditing LP related systems, driving a "Shrink Elimination" culture within the store, writing reports that document apprehensions and recoveries and ensuring a safe environment.
Loss Prevention Managers (LPMs) are responsible for key initiatives surrounding theft / fraud and operational accountability within Home Depot stores in constant support of company values and business objectives. Key responsibilities include: sharing information, assessing LP vulnerabilities and developing strategies to address them, internal and external theft investigations, operational accountability regarding shrink reduction, and development of Store Management and Associates regarding LP programs and processes. We offer competitive compensation, including base plus bonus and stock options, comprehensive benefits and a supportive and casual work environment.
Responsible for the direct supervision of the store-level Loss Prevention Manager(s). Ensures loss prevention programs are being executed to minimize losses in the district. Provides critical direction related to the development and implementation of loss prevention procedures.
Responsible for the direct supervision of the District Loss Prevention Managers. Responsible for providing strategic direction while developing, ensuring implementation and the monitoring of Loss Prevention programs to reduce possibility of losses within Region.